Main Window
The main window of the Worker Application displays the following:
■ | Shift status bar |
■ | Opt-in/out of queues |
■ | Making calls |
■ | Choose User Interface Language |
■ | Sidebar: |
● | Voice channel |
● | Email channel |
● | Chat channel |
● | Queue statistics |
● | Missed calls queue |
● | Team management (for Supervisors) |